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Eugene - Oregon - Springfield

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Inn Policies are subject to change ...

McKenzie Orchards B&B Italic AppleCheck-in and check-out.

Usual check-in is around 4:00 PM, but we can easily accomodate early or late check-in, just email or call to let us know when you will arrive. Check out is noon, but again, we are flexible and can either extend check-out or hold luggage for you, but we do ask that you let us know the night before, so we can schedule housekeeping. If you have any questions, please call us at 541-515-8153.

McKenzie Orchards B&B Italic AppleSafety and Non-smoking policy.

Our new inn is fitted with smoke detectors and a fire sprinkler system. We maintain a fire safe perimeter. Nonetheless, we are out in the country with a volunteer fire department and no hydrants nearby. We take fire risk very seriously.

Rules: There is no smoking of any kind inside the inn; there are designated smoking areas on the porches. Any open flame, including candles, is prohibited in guest rooms or anywhere outside of the cooking area. Smoking on the property outside is restricted from June 15 to October 15.

If you have any questions, please call us at 541-515-8153.

McKenzie Orchards B&B Italic AppleCancellation/Early Departure

If you must cancel a reservation, please do so as early as possible so that we may rent the room to another guest. It is essential that we get a cancellation message: Cancellations must be conveyed to us by telephone at 541-515-8153; email is not sufficient.
Normally, cancellations at least ten days before the first night will have a full refund. Depending on circumstances (e.g. how long we have held the room(s) for you, the cancellation may be subject to a cancellation fee of $50 per room cancelled, even if cancelled earlier than 10 days prior to arrival date. Cancellations of any or all of your reservation less than ten days before the first night may be charged in full, depending on whether we are able to re-book that room.
Special Dates: Events such as University of Oregon graduation, home football games, and major track and field events book early, but cancellations close to the event are hard to fill.
We have a more rigorous cancellation policy for these dates..

McKenzie Orchards B&B Italic AppleDeposit required for block bookings.

A deposit may be required for booking a block of rooms. We love to have you book a block of rooms, but a cancellation has a big impact on us. We will take a deposit roughly equal to one-third of the rental for rentals of nine room-nights or more. This is refundable within the applicable cancellation period, subject to a $50 cancellation fee.

McKenzie Orchards B&B Italic AppleSpecial Event Dates, 3-week cancellation notice required.

Certain special event dates (athletic events, football weekends, graduation) have a 3-week cancellation notice, and are subject to a $50 cancellation fee. That means: if you cancel within 3 weeks of the first day or your booking, we will charge you a minimum of $50 and up to the full amount of your reservation if we are not able to re-book all of the room nights you reserved.

These dates are ineligible for gift certificates or discounts. They may have slightly higher room rates or minimum stay requirements. Football weekend home games have a 2-night minimum, either Friday-Saturday or Saturday-Sunday nights.

Graduation weekend: 3 night minimum. We need to be strict about the cancellation policy because most graduation attendees have booked well before the dates and it is difficult to re-book the rooms that are cancelled. Therefore for graduation weekend, we have the following cancellation policy: (1) We will charge your credit card the full amount of the booking at the time you book. (2) Starting from the date of booking, will refund for a cancelled room only until January 15 of the graduation year and (1) if we can re-book the room and (2) minus a non-refundable service fee of $50 per room cancelled. We will make every effort to re-book the room up to the date of the event. However, if we cannot rebook the room, you will be liable for 100% of the room rate for the dates reserved for any room that we cannot rebook before the event date. In any case, for any cancellation received after January 15 of the graduation year you will be liable for 100% of the room fees for the nights you had booked. No refund will be given even if we have rebooked the room(s).

The list below is subject to change. If you have any questions, please call us.

Cancellations must be conveyed to us by telephone at 541-515-8153; email is not sufficient.

Event Dates
U of O graduation June 17 (Sat) - June 19 (Tues) 2017
Football weekend--Southern Utah Sept 1 (Fri) - Sept 3 (Sun) 2017
Nebraska football game Sept 8 (Fri) - Sept 10 (Sun) 2017
Cal (Berkeley) football game September 29 (Fri) - Oct 1 (Sun) 2017
Washington State football game Oct 6 (Fri) - Oct 8 (Sun) 2017
Utah State football game October 27 (Fri) - October 29 (Sun) 2017
Arizona football game Nov 17(Fri) - Nov 19 (Sun) 2017
Oregon State football game Nov 24(Fri) - Nov 26 (Sun) 2017
New Year's Celebration Dec 31 (Sun) 2017

McKenzie Orchards B&B Italic AppleGeneral Event Policies for Block Bookings.

We welcome your booking here for a group event such as a small conference, retreat, workshop or family gathering. However, since these events command a lot of our resources (space, labor, etc.), and since your reservation precludes others from booking the space/time, certain policies will apply.

For each of these events, we will have a contract which specifies the terms and conditions of your booking.

McKenzie Orchards B&B Italic ApplePets

Please note: We like animals and have friends who love to travel with their furry companions. We have two rooms with hardwood floor, on the ground level close to a dog walk, that we will offer to guests with "well behaved companion animals". To us, this generally means a maximum of two dogs or a cat that liked to travel; it definitely does not include barking dogs or dogs that are uncomfortable in strange surroundings. If you travel with your pet you already know the rules:

1. You must notify us in advance about your pet and your pet's needs. Email is O.K., but we urge you to call.
2. Your pet must not disturb other guests or damage property.
3. For reasons of public health and other guests' comfort, your pet will need to remain in your room.
4. You should not leave your pet unattended. If your companion is comfortable being left alone and is used to a cage or carrier, please discuss with us in advance how long you will be gone and how we may reach you if he or she becomes unhappy.

Guests with pets can be accommodated in Bedrooms: 1. Blue River and 3. Silver Creek, both on the ground floor, and both with immediate access to the outside.
There is an additional room service fee of $25 per stay per animal. Any damage to the room caused by pets will be charged additional fees by credit card to cover damage repair or replacement.

If you have any questions, please call us at 541-515-8153.

McKenzie Orchards B&B Italic AppleChildren

Our inn is a quiet and peaceful retreat and not a family accommodation. In general, we do not accept children under the age of 10, but under some circumstances such as a family group booking the whole inn or if you will be the only guests that night we may make an exception; call us to discuss.

1. If your party includes a child or children under the age of 10, you must phone the innkeeper to to get advanced approval.

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